Frequently Asked Questions

Can I trust Relive Blissful Moments?

This is where you end your search. Take a look at our rich portfolio of past works and see them for yourself! Our team of experts has a combined editing photos/videos experience of more than three decades. Rest assured, we will take good care of your precious photos.

How soon can I get my photo/video after I order?

You are guaranteed to be sent the finished digital edited photo/video within 15-72 working hours (depending on which option you select).

How should I prepare my photos for submission?

Ensure they’re clean and flat. If scanning, use high-resolution settings. If taking digital photos, shoot in natural light without flash.
For the best results, your original photos should be free from smudges and dust. When scanning, a resolution of at least 300 dpi is recommended for optimal clarity. If you’re using a smartphone, capture your photo in a well-lit area to prevent shadows and keep the camera steady to avoid blurs. Our team can assist with specific instructions if needed.

Can I send pictures of pictures taken with my phone?

Yes, this is a common and acceptable submission method.
Many clients find it convenient to snap a photo of their physical pictures with their phones. Just make sure there’s enough light and the photo is focused. If you’re unsure about the quality, our team can review your digital snapshots and provide feedback or request a reshot if necessary to ensure we can achieve the best outcome.